1. Agreement to Terms

Harmony is operated by MS Global Holdings LLC ("Harmony", "we", "us"). By creating an account or using the Harmony mobile application or website, you agree to be bound by these Terms of Service and the Privacy Policy. If you do not agree, do not use the service.

2. Eligibility

You must be at least 13 years old to use Harmony. If you are between 13 and 18, you may use the service only with the involvement of a parent or legal guardian. By using Harmony, you represent that you meet this age requirement and have the legal capacity to enter into these Terms in the country where you live.

3. What Harmony Is, and Is Not

Harmony is an AI-powered communication tool for individuals and couples. It offers solo and couples coaching sessions (chat and voice), guided journaling, mood tracking, relationship goals, and a Connection Score derived from your activity in the app.

Harmony is not a licensed therapist, medical provider, or crisis service. It does not diagnose, treat, or prevent any medical or psychological condition. It is designed to complement healthy relationship habits, not replace professional help.

4. Crisis and Safety

If you or someone you know is in danger or experiencing a mental-health emergency, do not rely on Harmony. Call or text 988 (Suicide & Crisis Lifeline in the U.S.), text HOME to 741741 (Crisis Text Line), or call 911. International users should contact your local emergency services.

Harmony surfaces these resources automatically when our pattern matching detects crisis language, and we will not transmit a flagged message to a partner. This safety layer is best-effort and does not replace professional intervention.

5. Subscriptions and Billing

Harmony offers Weekly, Monthly, and Annual subscription plans. The Weekly plan includes a 7-day free trial; Monthly and Annual plans bill from day one. Subscriptions are processed by Apple through the App Store using your Apple ID and renew automatically until canceled.

You can cancel at any time in your iPhone's Settings, [your name], Subscriptions. Cancellation takes effect at the end of the current billing period, and previously charged amounts are non-refundable except where required by Apple's refund policy or applicable law.

6. Account and Security

You are responsible for the activity that happens under your account. Harmony uses passwordless sign-in (Apple, Google, or one-time email code), but you are still responsible for protecting access to the email account or third-party identity provider tied to your Harmony account.

7. Acceptable Use

You agree not to use Harmony to:

Harass, abuse, threaten, or coerce a partner or anyone else.
Submit content that is illegal, defamatory, or violates someone else's rights.
Attempt to bypass the safety filters that block charged messages from being broadcast in couples mode.
Reverse engineer, scrape, or attempt to extract our prompts, models, or proprietary content.
Resell or sublicense the service.

We may suspend or terminate accounts that violate these rules. If you believe a partner is using Harmony to harm you, you can unpair from inside the app (Profile, Manage Connection) and contact support@talkharmony.app.

8. Couples Pairing and Shared Data

When you pair with a partner, certain data becomes visible to both of you (couples-session transcripts, journal entries you mark as shared, your Connection Score, mood entries you toggle to share, and shared goals). When either partner unpairs from inside the app, the cross-partner visibility ends: both devices stop seeing newly-created shared data, and the connection record is marked disconnected on the server. Content already authored by each user remains under that user's account.

9. AI Outputs

Harmony's suggestions, summaries, insights, and translations are generated by language models and may contain mistakes. Do not rely on AI output for medical, legal, financial, or safety decisions. You are responsible for what you do with the suggestions Harmony surfaces.

10. Intellectual Property

The Service and its original content, features, prompts, and functionality are the exclusive property of MS Global Holdings LLC and its licensors. You retain ownership of the content you author (journal entries, messages, etc.); by using the service, you grant us a limited license to process that content as necessary to provide the features described in the Privacy Policy.

11. Termination

You may stop using Harmony and delete your account at any time from inside the app. We may suspend or terminate access if you violate these Terms or if continued operation would expose us or our users to legal or safety risk. Sections 9 (AI Outputs), 10 (Intellectual Property), 12 (Disclaimers), and 13 (Limitation of Liability) survive termination.

12. Disclaimers

Harmony is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that AI outputs will be accurate or appropriate for every situation.

13. Limitation of Liability

To the maximum extent permitted by law, Harmony will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, goodwill, or relationship outcomes, resulting from your use of the service. Our total liability for any claim arising out of these Terms or the service is limited to the amount you paid us in the 12 months preceding the claim.

14. Changes to These Terms

We may update these Terms as the product evolves. When we make a material change, we will update the "Last updated" date at the top and, where appropriate, notify you in-app or by email. Continued use of the service after a change constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms: support@talkharmony.app.